Frequently Asked Questions
Find everything you need to know about Tagiz, from how it works to shipping, warranties, and more
What is Tagiz?
Tagiz offers a range of smart tags designed to help you securely and easily recover lost items. From luggage and keys to pets and kids, Tagiz tags allow anyone who finds your lost item to contact you directly, without the need for an app.
How does Tagiz tag work?
Each Tagiz tag comes with a QR code and an NFC chip. When someone finds your item, they can scan the QR code or tap the NFC chip using their smartphone.
The person will then see the contact information you’ve chosen to display, allowing them to reach out to you.
Can I control which contact information is shown when the tag is scanned?
Yes, you have full control over which contact details are displayed. You can choose to share your Phone Number, Email Address, or Name, and adjust these settings whenever you like.
How can people contact the owner after scanning the tag?
People who scan the tag can contact the owner through several methods, including WhatsApp, Email, Phone Call, or SMS, depending on the contact details the owner has provided.
What Real-Time Alerts do I get when someone scans the tag?
When someone scans your Tagiz tag, you will receive an instant email notification, including the approximate location of the scan. Additionally, the person who scanned the tag can choose to share the exact location with you, helping you recover your lost item more easily.
Can I track the location of the Tagiz tag?
While Tagiz doesn’t provide constant tracking, you’ll receive the estimated location of your tag when someone scans it. If the finder shares their exact location, you can access that information too.
Do I need an app to use or scan the tags?
No, you don’t need an app to use or scan the Tagiz tags. Anyone with a smartphone can scan the QR code or tap the NFC chip to view your contact information, making it simple and user-friendly.
Are Tagiz tags compatible with all smartphone devices?
Yes, Tagiz tags work with any smartphone that has a camera and internet access. Both iPhone and Android devices can scan the QR code or use the NFC feature to access the contact information.
Does Tagiz work worldwide?
Yes, Tagiz works globally. As long as the finder has internet access, they can scan your tag and reach out to you from anywhere in the world.
Do Tagiz tags need a battery?
No, Tagiz tags are battery-free. They function using QR code and NFC technology, so there’s no need to worry about recharging or replacing batteries.
Are there any subscription fees for using the Tagiz system?
Each Tagiz tag comes with one year of service included. After the first year, you can renew the tag for continued use. There is also an optional premium service for additional features, like real-time scan alerts via WhatsApp or SMS.
You can view our Subscription plans on this page.
Can I track multiple tags under the same account?
Yes, you can manage and track multiple tags under a single Tagiz account. However, only premium members have the option to set different contact information for each tag. With a premium subscription, you can easily customize and control the details displayed for each individual tag.
How durable is the Tagiz tag?
Tagiz tags are made from high-quality, durable materials designed to withstand daily wear and tear. Whether attached to luggage, pets, or other belongings, they are built to last in a variety of environments.
Why choose Tagiz over products like Air-Tag?
While Air-Tag tracks location, Tagiz focuses on enabling communication between the finder and the owner.
Unlike Air-Tag and other location-based products, Tagiz allows anyone who finds your lost item to contact you directly, without needing any special apps or hardware. Tagiz is also more versatile, providing solutions for pets, kids, and luggage, all without the need for batteries.
Is there a warranty for Tagiz products?
Yes, all Tagiz products come with a one-year warranty, according to our warranty policy. If you encounter any defects or issues with your Tagiz tag within the first year, we will gladly repair or replace it.
What are the shipping options?
The shipping time and cost vary based on your location and the shipping method you select at checkout.
What Sets Us Apart
Enjoy our system without requiring any app, making it easy for anyone with a smartphone to scan your tag
Control Your Privacy Decide which contact details to display so you can protect your privacy while staying reachable
Enjoy peace of mind knowing your tags work continuously without ever needing a battery replacement
